4 дня назад
National Gaming Host (iGaming)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
National Gaming Host (iGaming): Building trusted relationships with DraftKings’ most engaged customers through VIP engagement, events, communications, and personalized promotions with an accent on customer loyalty, revenue growth, and responsible gaming. Focus on managing player relationships, analyzing customer feedback and market trends, and executing gaming policies while supporting national and local events.
Location: Remote - US; willingness to travel and work nights and weekends is required.
Company
is a publicly traded technology company headquartered in Boston and operating as a regulated gaming company.
What you will do
- Build and cultivate trusted relationships with highly engaged customers.
- Execute the daily strategy for the VIP engagement program.
- Manage player relationships through national and local events, regular communications, and escalation responses.
- Develop customer relationships and promotions to create new business revenue and strengthen loyalty.
- Collect customer feedback to support platform improvements and identify opportunities.
- Follow VIP policies, guidelines, and responsible gaming requirements.
Requirements
- Bachelor’s degree in a related field or relevant experience.
- At least 3 years of experience in sales, account management, or a customer-facing role.
- Analytical mindset and ability to make quick, confident decisions using data and trends.
- Comfort working in a fast-paced, collaborative, and entrepreneurial environment.
- Ability to obtain and maintain required state gaming and financial licenses.
- Willingness to travel and work nights and weekends.
Culture & Benefits
- Work in a technology-driven, regulated gaming environment.
- Collaborate in a fast-paced and entrepreneurial setting.
- Access guidance through the required gaming license process when applicable.
- Equal employment opportunities are provided regardless of protected characteristics.
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