Senior AI Site Reliability Engineer (AI.x)

Location: Austin, Texas, United States; hybrid work with regular in-person collaboration

Salary: USD $170,000–$220,000 per year, plus bonus or incentive opportunities

Company

hirify.global is a financial services company whose AI Strategy & Transformation team, AI.x, develops enterprise AI platforms and next-generation generative AI solutions.

What you will do

• Lead automation-first reliability initiatives, including self-healing systems and toil reduction across AI.x platforms.
• Design CI/CD pipelines with automated testing, validation, rollback, and one-touch deployment capabilities.
• Build observability frameworks for AI services using metrics, logs, traces, intelligent alerting, and automated diagnostics.
• Provide 24/7 production support through on-call rotations, incident response, root cause analysis, and resolution.
• Define and manage SLOs, SLIs, error budgets, runbooks, monitoring, and incident management practices.
• Champion infrastructure as code, cloud-native operations, capacity planning, and collaboration with AI Engineering teams.

Requirements

• 8+ years of software engineering experience, including 4+ years as a hands-on Site Reliability Engineer.
• Bachelor’s degree in Computer Science or a related field, or equivalent experience.
• 5+ years building products from scratch, operating them in production, and ensuring reliability.
• 3+ years working with containers, public cloud, infrastructure as code, and CI/CD pipelines.
• 3+ years of experience in high-availability hybrid-cloud environments.
• Experience with observability, incident management, distributed systems, and reliability engineering principles.

Nice to have

• Experience deploying and maintaining LLM-powered applications using platforms or models such as Gemini, Claude, or OpenAI.
• Experience with Terraform and Google Cloud Platform.
• Strong communication skills and the ability to troubleshoot complex problems with incomplete or ambiguous data.

Culture & Benefits

• Hybrid work and flexibility balanced with regular in-person collaboration.
• 401(k) with company match and employee stock purchase plan.
• Health, dental, and vision insurance.
• Paid vacation, volunteering time, parental leave, and family-building benefits.
• Tuition reimbursement and a 28-day sabbatical after five years for eligible positions.