Spanish Bilingual Telehealth Coordinator (Telehealth)

Location: Remote with a required schedule of Monday-Friday, 8:00 AM-5:00 PM Pacific Time; timezone listed as Westlake Village, CA PST.

Company

hirify.global provides remote staffing and outsourcing services, placing professionals with client organizations.

What you will do

• Schedule and coordinate telehealth appointments while supporting timely completion and patient satisfaction.
• Prepare patients and providers for virtual visits and explain how to use telehealth platforms.
• Set up, monitor, and troubleshoot telehealth technology, platforms, and equipment.
• Support providers with telehealth workflows, documentation, and virtual care processes.
• Maintain accurate records, reports, consent forms, and related documentation.
• Assist with telehealth billing and coding while ensuring compliance with HIPAA and applicable regulations.

Requirements

• Fluency in both English and Spanish is required.
• Excellent phone and written communication skills with a clear, professional speaking voice.
• Experience working with CRM systems and in customer service.
• Experience in a HIPAA-compliant environment and a strong understanding of patient confidentiality, secure documentation, and telehealth privacy standards.
• Availability for a full-time schedule of 35 or more hours per week, Monday-Friday, 8:00 AM-5:00 PM Pacific Time.

Culture & Benefits

• Permanent work-from-home arrangement.
• Independent contractor engagement.
• Health insurance coverage for eligible locations.
• Immediate hiring.

Hiring process

• Complete the application, assessment questions, technical check, and voice recording.
• Hourly pay is established based on performance during the application process.
• Applications fulfilling all requirements receive priority review.