Team Manager, SRE

Location: Singapore; remote from home with working hours from 7:00am to 3:30pm Singapore time (GMT+8)

Company

hirify.global provides strategic database, analytics, cloud, and AI services to mid-sized and large enterprises.

What you will do

• Lead and mentor a team of Site Reliability Engineers, supporting technical excellence, incident resolution, and professional development.
• Drive service delivery and operational excellence by optimizing workload distribution, automating toil, and meeting strict SLA targets.
• Provide technical direction during critical escalations and severity-1 incidents, including 24/7 management on-call support.
• Act as a strategic technical advisor to enterprise clients, tailoring SRE and DevOps services to their reliability and scalability goals.
• Manage performance reviews, knowledge sharing, goal planning, resource planning, and adherence to client and company processes.
• Foster psychological safety, proactive problem-solving, blameless post-mortems, and continuous innovation.

Requirements

• At least 3 years of experience leading and managing technical teams, including senior SRE and DevOps engineers.
• Experience managing complex enterprise client relationships and advising senior stakeholders.
• Strong communication, crisis management, escalation handling, and composure under pressure.
• Hands-on SRE or DevOps experience covering CI/CD orchestration, release management, deployment automation, scalability, toil reduction, and reliability.
• Experience with Google Cloud Platform and Infrastructure as Code, particularly Terraform.
• Knowledge of microservices, Kubernetes, Docker, advanced networking, CI/CD tools, PKI, service mesh technologies, and Linux administration.

Culture & Benefits

• Flexible remote work from home with no daily office travel requirement and a stable internet connection.
• Training allowance, professional development days, training opportunities, and certification support.
• Company-provided home office equipment, including a laptop with a choice of operating system.
• Annual workspace and wellness budgets.
• Paid vacation and sick days, plus a day off for volunteering.

Hiring process

• Complete an online technical assessment focused on SRE technical skills as the first application step.
• Successful applicants must fulfill the requirements for a background check.