Senior Account Executive (Fintech)

Location: Remote - United States; travel less than 25%, up to 65 work days per year

Salary: $145,000–$165,000 base compensation, plus commission and bonus

Company

hirify.global provides cloud-native digital banking solutions and digital experiences for credit unions and banks.

What you will do

• Manage and strategically oversee assigned client relationships with executives and key stakeholders.
• Organize strategic client meetings and act as the primary client contact.
• Track adoption, satisfaction, retention, and other client health metrics.
• Maintain the CRM pipeline, manage deal velocity, and identify at-risk opportunities.
• Lead client onboarding, training, renewals, retention, upselling, and expansion initiatives.
• Resolve escalations and coordinate Product, Operations, Sales, and other internal teams to improve client outcomes.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field, or an equivalent combination of education and experience.
• At least 5 years of experience in account management, client success, or strategic relationship management.
• Experience in a SaaS or fintech environment is preferred.
• Experience leading cross-functional initiatives and managing executive-level client relationships.
• Strong strategic planning, communication, analytical, problem-solving, and relationship-building skills.
• Ability to use operational and client health metrics to guide decisions and identify growth opportunities.

Culture & Benefits

• Curiosity, innovation, trust, respect, collaboration, and continuous improvement shape the work environment.
• Medical, dental, and vision insurance.
• 401(k) with company match, flexible PTO, 12 paid holidays, and paid sick leave.
• Paid parental and family leave, lifestyle spending account, tuition reimbursement, and cell phone stipend.