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8 дней назад

Technical Account Manager (Fintech)

Формат работы
remote (только Uruguay/Argentina/Brazil)
Тип работы
fulltime
Грейд
senior
Английский
c1
Страна
Argentina/Brazil/Uruguay
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Мэтч & Сопровод

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Описание вакансии

Текст:
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TL;DR
Technical Account Manager (Fintech): Managing technical customer relationships and guiding merchant onboarding, integrations, and new payment operations with an accent on API-based solutions, product knowledge, and customer satisfaction. Focus on analyzing business and technical requirements, customizing solutions with Product and Engineering teams, and monitoring integration success across new markets.

Location: Remote from Montevideo, Buenos Aires, or Sao Paulo

Company

Technical account management for customer integrations, payment products, and market expansion.

What you will do

  • Provide technical support before, during, and after onboarding customers into new markets, products, and operations.
  • Analyze prospects’ business and technical requirements and help develop suitable solutions.
  • Work with Sales, Account Management, Product, and Engineering teams to customize customer solutions.
  • Own the technical relationship with customers, manage expectations, and strengthen long-term partnerships.
  • Monitor product integrations and ramp-up activities to ensure successful launches.
  • Support customer growth through new products, operations, and payment opportunities.

Requirements

  • Bachelor’s degree in engineering or computer science.
  • 4+ years of experience in similar technical account management positions.
  • Experience working directly with customers from a technical perspective.
  • Understanding of APIs and ability to explain them to third parties.
  • Knowledge of SQL and strong analytical, technical, problem-solving, project management, and organizational skills.
  • Fluent written and spoken English required.

Nice to have

  • Experience in payments.
  • Ability to speak and write additional languages.

Culture & Benefits

  • Remote work from Montevideo, Buenos Aires, or Sao Paulo.
  • Customer-focused collaboration across Sales, Account Management, Product, and Engineering.
  • Work involving new markets, products, and payment operations.

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