Senior Site Reliability Engineer (SRE/AI)

Location: Singapore, Singapore

Company

hirify.global is a global investment banking, securities, and investment management firm founded in 1869, with offices worldwide.

What you will do

• Act as Incident Commander for high-severity incidents, coordinating escalation, resolver engagement, status updates, and post-incident reviews.
• Own cross-region handoffs, desk-readiness procedures, shift notes, and operational risk tracking.
• Automate repetitive operational work, codify remediations, implement self-healing mechanisms, and evaluate AI-assisted triage and anomaly detection.
• Improve observability, monitoring, alert quality, tracing, logging, and metrics across distributed systems.
• Define and govern SLOs, SLIs, error budgets, capacity standards, progressive delivery, and operational readiness reviews.
• Establish SRE KPIs and executive-ready reporting covering incident performance, change quality, toil reduction, and capacity headroom.

Requirements

• At least 5 years of experience in SRE, production operations, or reliability-focused engineering for high-availability customer-facing or trading systems.
• Proven Incident Commander experience with measurable improvements in escalation, communications, and MTTR.
• Strong knowledge of Linux, networking, distributed systems, and AWS, Azure, or GCP.
• Hands-on experience with Prometheus, Grafana, OpenTelemetry, ELK, PagerDuty or Opsgenie, and collaboration platforms.
• Experience with Terraform, CloudFormation, Ansible, and at least one modern programming language such as Go or Python.
• Excellent written and verbal communication, with the ability to explain technical incidents to executives and business stakeholders.

Nice to have

• Experience in front-office trading or other latency- and availability-sensitive environments.
• Kubernetes-based microservices, service meshes, multi-region architectures, or global standards harmonization.
• AI-assisted operations, status pages, customer-facing incident communications, ITIL-aligned processes, or ORR governance.

Culture & Benefits

• Training and development opportunities and firmwide professional networks.
• Benefits, wellness, personal finance offerings, and mindfulness programs.
• Commitment to diversity, inclusion, equal opportunity, and reasonable accommodations.