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2 дня назад

Senior Group Manager - Operations (Insurance)

Формат работы
onsite
Тип работы
fulltime
Грейд
senior
Английский
b2
Страна
Philippines
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Senior Group Manager - Operations (Insurance) (inbound voice insurance): Managing end-to-end operations for an inbound voice insurance program with an accent on operational performance, client metrics, and customer satisfaction. Focus on leading and developing teams, meeting program goals, and driving operational growth.

Location: Onsite at the 9th and 10th floors, Quezon, Philippines

Company

hirify.global, part of Capgemini, provides AI-powered intelligent operations and transformation services across multiple industries, including insurance.

What you will do

  • Manage end-to-end operations for an inbound voice insurance program.
  • Ensure program and client metric goals are achieved.
  • Lead initiatives that support operational growth and development.
  • Foster leadership and maintain high levels of client satisfaction.

Requirements

  • University or college graduate.
  • At least 5 years of experience handling an operations team.
  • Experience in insurance operations is required for the role.

Culture & Benefits

  • Full-time employment.
  • Work within a large global operations and transformation organization.
  • Exposure to AI-powered platforms, analytics, and insurance services.

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