4 дня назад
Senior Product Manager (Mortgages Retention)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Senior Product Manager (Mortgages Retention) (Banking/Fintech): Developing and delivering mortgage retention initiatives that improve customer loyalty, portfolio performance, and customer journeys with an accent on pricing, profitability, data-driven decisions, and stakeholder alignment. Focus on analysing portfolio and market data, launching digital propositions, and solving complex customer, broker, and operational experience challenges.
Location: Sydney, Australia
Company
is a bank focused on mak bank simpler and more reward for customers, employees, and communities.
What you will do
- Develop and deliver initiatives support the mortgages retention strategy.
- Analyse portfolio, customer, and market data to identify opportunities that improve profitability, customer outcomes, retention, and growth.
- Partner with Market, Digital, Credit Risk, and Customer Interactions stakeholders to deliver propositions and customer journeys.
- Drive improvements to customer, broker, and operational experiences.
- Lead digitisation initiatives from business-case development through delivery.
Requirements
- Experience in product management within mortgages, retention, or in-life portfolio management.
- Strong commercial acumen across pric, customer retention, portfolio performance, and margin optimisation.
- Strategic and data-driven approach with the ability to turn insights into initiatives.
- Exceptional stakeholder management, influenc, direction-sett, and execution skills.
- Ability to work collaboratively, manage ambiguity, balance compet priorities, and build sustainable high performance.
Culture & Benefits
- Discounted health insurance.
- Additional Rest Day support wellbe.
- IMPACT day for approved sustainability volunteer.
- Inclusive, supportive, and family-inclusive workplace culture.
- Support and adjustments are available dur the recruitment process.
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