Inside Sales Executive (Beijing based)

Location: Beijing, China; must have the right to work and live in China and live within commuting distance of the Beijing office. In-person work is required three days per week or more. Relocation support is not provided.

Company

hirify.global is an academic publishing, business intelligence, knowledge, and events group; Taylor & Francis produces peer-reviewed books and journals.

What you will do

• Manage and grow a portfolio of longtail customers and local agencies.
• Drive timely subscription and package renewals while identifying and addressing churn risks.
• Identify and close upselling and cross-selling opportunities based on customer needs and purchasing history.
• Conduct outreach by phone, email, and virtual meetings, providing product guidance and resolving customer issues.
• Track renewal, retention, and upsell metrics and achieve annual sales targets.
• Collaborate with Marketing on promotional campaigns and continuously improve sales techniques and product knowledge.

Requirements

• Understanding of the academic publishing industry and academic content business models.
• Previous success in sales or sales support, including meeting or exceeding revenue targets in high-pressure environments.
• Strong customer needs analysis, problem-solving, negotiation, closing, and relationship management skills.
• Ability to analyze complex hirify.globaltion, research data, identify trends, and manage multiple accounts efficiently.
• Excellent verbal and written communication skills, with the ability to explain complex hirify.globaltion clearly and persuasively.
• Native Mandarin and full professional English proficiency required.

Culture & Benefits

• Flexible balanced working model combining office, customer, conference, and remote work.
• 20 days of annual leave, plus an additional birthday day off.
• Paid sick leave, four paid volunteering days, and employee assistance with 24/7 well-being support.
• Social insurance, housing fund, supplementary medical insurance, and annual health screening for employees and spouses.
• Performance bonus and optical and medical care.

Hiring process

• Applications are shortlisted on a rolling basis and interviews take place during the advertising period.
• Reasonable adjustments are available during the recruitment process upon request.