Staff Site Reliability Engineer (Playout)

Location: Stamford, Connecticut, United States; hybrid schedule requiring office work a minimum of four days per week

Salary: USD 145,000–175,000 yearly

Company

hirify.global is a media and entertainment company producing and distributing film, television, streaming, news, and live entertainment content.

What you will do

• Provide technical leadership to SRE engineers supporting cloud-based master control playout systems.
• Define and manage SLIs, SLOs, operational readiness criteria, and reliability strategy for live linear playout services.
• Lead on-call practices, major incident management, L1 and L2 troubleshooting, and post-incident improvement reviews.
• Partner with engineering, product, and operations teams on capacity planning, performance tuning, resilience testing, and operational readiness.
• Drive automation to reduce toil and improve reliability and mean time to recovery.
• Create Grafana monitoring dashboards, alerting integrations, conceptual architecture drawings, and operational runbooks.

Requirements

• Bachelor’s degree in computer science or a related field, or equivalent experience.
• At least eight years of hands-on engineering experience in broadcast automation playout environments.
• Availability for 24/7 on-call escalation and selected after-hours support.
• Hands-on Linux administration and experience with Splunk, Grafana, Docker, Kubernetes, AWS, IP networking, and cloud-based networks.
• Experience with streaming protocols and codecs including HLS, CMAF, SRT/RIST, HEVC, H.264, TS, SCTE-35, SCTE-224, and ESAM.
• Expertise in broadcast master control playout technologies, strong communication skills, and an automation-first approach.

Nice to have

• Experience with cloud-native playout solutions from vendors such as Amagi, Evertz, GrassValley, Harmonic, Imagine, CoralBay, or Veset.
• Experience building operational readiness practices, including runbooks, alert tuning, on-call health, and incident reviews.
• Ability to create user interface designs based on client workflows.

Culture & Benefits

• Fast-paced agile environment with changing requirements and objectives.
• Hybrid work arrangement with regular office presence.
• Opportunity to support widely distributed hirify.global live linear channels and streaming services.
• Equal employment opportunity and reasonable accommodation support are provided.

Hiring process

• External candidates may be required to attend an in-person interview at an hirify.global location before a hiring decision.