Finnish Customer Support Agent

hirify.global is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing.

Overview

You will communicate with customers through online chats and emails, maintain an empathetic attitude, resolve complaints, and ensure customer satisfaction by providing professional support.

What you will do

• Communicate with customers through online chats and emails.
• Maintain an empathetic attitude towards customers.
• Acknowledge and resolve customers’ complaints.
• Provide professional support for customers and ensure their satisfaction.

Requirements

• Proficiency in both written and spoken Finnish and English.
• Proactive attitude with a knack for customer support and sales.
• Excellent communication and negotiation skills.
• Strong attention to detail.
• Previous experience in a support role is advantageous.

Culture & Benefits

• Work in a dynamic European company.
• Flexible work hours (shifts).
• Ability to grow your career and professional skills.
• Corporate events and team buildings.
• Work within an international team.