Premier Travel Specialist (Corporate Travel)

Location: Remote; listed locations include Romania, Albania, Turkey, Slovenia, and Greece.

Company

hirify.global is part of Emerging Travel Group and provides technology-driven travel services and customer support for B2B partners.

What you will do

• Manage corporate accounts and VIP travelers through email, phone, chat, and CRM.
• Provide tailored advice and arrange flights, hotels, transfers, rail, ferries, cruises, airlines, and premium services.
• Book travel online and coordinate offline arrangements with global suppliers.
• Source options and negotiate rates, terms, and conditions with hotels, DMCs, and other providers.
• Manage booking lifecycles, including confirmations, payments, virtual card processing, vouchers, changes, cancellations, refunds, and post-trip support.
• Resolve operational issues, monitor SLAs, escalate incidents, and coordinate with Support, Finance, Product, Sales, and Account Management.

Requirements

• Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
• Strong knowledge of hotel and airline operations and global destinations.
• Upper-Intermediate English and Italian, B2+ required.
• Excellent written and verbal communication, client management, and supplier negotiation skills.
• Ability to manage multiple complex requests accurately and professionally.
• Experience with CRM systems, online booking tools, and travel management technologies.

Culture & Benefits

• Remote work with flexibility to work from anywhere.
• Base compensation with a bonus structure.
• Exposure to leading global companies and executive travel accounts.
• Ongoing training, seminars, and opportunities to attend industry events.
• Corporate travel rates and worldwide travel discounts.

Hiring process

• Introductory conversation with HR.
• Remote setup check with an internet speed test.
• Manager interview followed by a hiring decision and offer.