обновлено 12 дней назад
Premier Travel Specialist
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Premier Travel Specialist (Corporate Travel): Managing end-to-end hotel, transportation, airline, and custom travel arrangements for premium corporate accounts and VIP travelers with an accent on supplier negotiation, complex booking operations, and high-touch customer service. Focus on coordinating global travel providers, resolving booking lifecycle issues, and maintaining SLA quality across demanding corporate travel cases.
Location: Remote; listed locations include Romania, Albania, Kazakhstan, Azerbaijan, Armenia, and Moldova. The role also offers flexibility to work from anywhere.
Company
is part of Emerging Travel Group and provides technology-enabled travel services for B2B partners, corporate clients, and VIP travelers.
What you will do
- Manage corporate accounts and VIP travelers through email, phone, chat, and CRM.
- Advise travel managers and corporate travelers on flights, hotels, transfers, and premium services.
- Book hotels, DMC services, transfers, rail, ferries, cruises, and airline services through online and offline channels.
- Source options and negotiate rates, terms, and conditions with hotels and travel suppliers.
- Manage confirmations, payments, virtual card processing, vouchers, changes, cancellations, refunds, and post-trip support.
- Coordinate with Online Support, Finance, Product, Sales, and Account Management while monitoring SLAs and escalating incidents.
Requirements
- Experience in business travel management, premium customer service, TMC, DMC, or high-touch corporate travel operations.
- In-depth knowledge of hotel and airline operations and global destinations.
- Upper-Intermediate (B2+) English and Italian required.
- Strong written, verbal, interpersonal, negotiation, and client-management skills.
- Ability to manage multiple complex requests accurately and professionally.
- Experience with CRM systems, online booking tools, or travel management technologies.
Culture & Benefits
- Remote work with flexibility to work from anywhere.
- Base compensation plus a bonus structure.
- Exposure to leading global companies and executive travel programs.
- Professional growth through challenging, high-profile cases.
- Ongoing training, seminars, industry events, corporate rates, and travel discounts.
Hiring process
- Introductory conversation with HR.
- Remote setup check including an internet speed test.
- Manager interview followed by a hiring decision and offer.
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