Manager, Program & Contract (IT Outsourcing)

Location: Westminster, California, United States

Salary: $33,300–$81,100 per year

Company

hirify.global provides staffing and professional services for enterprise technology and business operations.

What you will do

• Oversee third-party MSP and vendor performance against business objectives and contractual SLAs.
• Coordinate internal business units and external vendors to resolve operational and service issues.
• Develop and present operational health scorecards, service metrics, and risk assessments to IT and business leadership.
• Administer outsourced enterprise-service contracts in partnership with Procurement and Legal.
• Develop IT outsourcing policies, operational standards, governance procedures, and internal controls.
• Support short- to mid-term projects by managing objectives, timelines, milestones, deliverables, budgets, and outcomes.

Requirements

• Bachelor’s degree in Business Administration, Management, Engineering, or a related field, or an equivalent combination of education, training, and experience.
• 1–3+ years of professional experience in program management, contract administration, or vendor governance.
• Knowledge of project, program, or contract management practices and corporate accounting, budgeting, and financial policies.
• Working knowledge of enterprise systems and IT operations.
• Strong problem-solving, analytical, written, and verbal communication skills, with the ability to exercise independent judgment and provide strategic advice.

Nice to have

• Basic systems analysis experience or exposure to specialized enterprise billing and operations platforms such as SAP IS-U.
• Experience negotiating vendor contracts and improving service delivery.

Culture & Benefits

• Collaboration with Procurement, Legal, IT, business units, and external vendors.
• Temporary assignments lasting 13 weeks or longer may include medical, dental, vision, and 401(k) benefits.
• Statutory sick pay is provided where required.
• Reasonable accommodations are available throughout the employment process.