Assistant Team Manager

Location: Southampton, United Kingdom

Company

hirify.global is a wealth management business providing financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management across the UK, Ireland, and Channel Islands.

What you will do

• Support the Team Manager with daily responsibility allocation and manage the team during their absence.
• Conduct or contribute to one-to-one meetings, annual reviews, coaching, and team development.
• Monitor performance metrics and monthly scorecards to improve productivity, costs, service quality, and customer outcomes.
• Handle escalations and adviser dissatisfaction while minimizing reputational risk.
• Build strong relationships with Distribution and support the adviser community.
• Contribute to team strategy, recruitment, continuous improvement, and projects requiring Distribution input.

Requirements

• Previous manager or assistant manager experience is preferred.
• Experience in financial services is desirable but not essential.
• Strong communication, numeracy, literacy, and interpersonal skills.
• Proven customer service and relationship-building experience.
• PC literacy, particularly with Microsoft Office products.
• Good attention to detail and the ability to meet tight deadlines.

Nice to have

• Knowledge of hirify.global products and systems.

Culture & Benefits

• Permanent employment within a collaborative, inclusive, and continuously improving environment.
• 26 days of holiday, equivalent to 182 hours.
• Eligibility for the hirify.global Incentive Scheme.
• Non-contributory pension scheme with the option for personal contributions.
• Private medical insurance, life assurance at four times salary, and income protection covering 75% of salary after 26 weeks of absence.
• Flexible benefits are available to UK employees through salary deduction.