Social Assistance Relationship Specialist

Location: Remote with minimum weekly visits to OW/ODSP offices, service provider sites, and community events in the Toronto region

Salary: CAD 65,000–70,000 per year

Company

hirify.global partners with governments and local agencies across Canada to create sustainable employment opportunities for people, businesses, and communities.

What you will do

• Build and maintain relationships with Ontario Works, Ontario Disability Support Program, Employment Ontario, and community partners.
• Establish referral targets and strategies that increase client access to employment services.
• Deliver training, information sessions, and resources on integrated employment services and referral pathways.
• Monitor referral volumes, conversion rates, caseload trends, and partner engagement activity.
• Analyze performance data to identify service gaps and produce recommendations, reports, dashboards, and summaries.
• Coordinate with internal operations teams and keep partners informed about changes to social assistance legislation.

Requirements

• Strong understanding of social assistance programs and benefits.
• Knowledge of local specialist, inclusion-group, public-sector, and commissioned services.
• Experience working in an outcomes- or target-based environment.
• Strong interpersonal, organizational, partnership-building, and collaboration skills.
• Ability to work autonomously and engage effectively with senior leaders, managers, and frontline staff.
• Availability for regular travel and weekly in-person visits across the Toronto region.

Nice to have

• French language skills for bilingual communication.
• Lived experience or a strong passion for supporting employment outcomes.

Culture & Benefits

• Permanent, full-time employment.
• Comprehensive and flexible health and dental benefits.
• Ongoing learning and development opportunities.
• Generous time-off policy supporting work-life balance.
• Diverse, inclusive, and collaborative workplace with a strong focus on employee engagement.