1 день назад
IT POS & Infrastructure Specialist (Retail)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
IT POS & Infrastructure Specialist (Retail): Implementing and supporting POS systems, office infrastructure, and end-user technology for retail and F&B operations in Japan with an accent on reliable connectivity, security, and business continuity. Focus on integrating store and back-office systems, resolving complex infrastructure incidents, managing IT assets and vendors, and aligning local technology with global standards.
Location: Japan, Kansai Office
Company
is a global travel retail and food & beverage company operating across airports, motorways, cruise ships, ports, railways, and other travel channels.
What you will do
- Implement and integrate POS systems for F&B outlets, including connectivity, data synchronization, and security compliance.
- Configure and manage office infrastructure such as networks, internet connectivity, applications, IP phones, computers, printers, and peripherals.
- Provide technical support and troubleshooting for store and back-office hardware, software, and connectivity issues.
- Manage software procurement, licensing, updates, business application integrations, and local IT assets.
- Coordinate incident resolution, procurement, and project deployments with vendors and regional and global IT teams.
- Maintain documentation, implement IT policies and disaster recovery plans, deliver user training, and report technology performance to APAC IT leadership.
Requirements
- Degree or tertiary qualification in Computer Science, Information Systems, Information Technology, or a related field.
- At least 2 years of experience in technical support or IT infrastructure support.
- Prior POS experience in retail or F&B environments is highly preferred.
- Customer-service orientation, a positive attitude, and strong teamwork skills.
- Fluent Japanese and effective English communication are required.
Culture & Benefits
- International workforce representing more than 150 nationalities.
- Collaboration with local operations, APAC, regional, and global IT teams.
- Opportunities to contribute to technology projects, innovation, and operational improvements.
- Work in a business focused on travel retail, food & beverage, sustainability, and social responsibility.
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