Field Collector Officer (Fintech)

TL;DR

Field Collector Officer (Fintech): Collecting overdue payments from clients across the Philippines through in-person visits, payment negotiations, and structured follow-up with an accent on field operations, customer communication, and debt recovery. Focus on resolving difficult cases, documenting client interactions accurately, and coordinating with legal specialists when escalation is required.

Location: On-site across Luzon, Visayas, and Mindanao, with work conducted on the road

Company

hirify.global is a rapidly growing consumer fintech group building a technology-driven, credit-led neobank in Southeast Asia.

What you will do

• Visit clients' residences or businesses to collect overdue payments.
• Negotiate payment arrangements and settlements with customers who are behind on their bills.
• Follow up with clients to ensure agreed payment deadlines are met.
• Document every visit and client interaction accurately and keep records up to date.
• Collaborate with the legal team on unresolved cases requiring further action.

Requirements

• At least 1 year of field collection experience is preferred.
• Experience in debt collection or a similar customer-facing role.
• Previous sales, customer service, or field-based experience is an asset.
• Knowledge of financial or debt recovery processes.
• Strong interpersonal, negotiation, empathy, and conflict-resolution skills.
• Availability to work on-site and in the field across Luzon, Visayas, or Mindanao.

Culture & Benefits

• Full-time employment in a rapidly growing consumer fintech group.
• Work in a technology-driven financial platform operating 24/7/365.
• Opportunity to contribute to expanding access to financial services for millions of Filipinos.
• Collaboration with finance, technology, and legal professionals.