Teller Services and Cheque Clearing Specialist

Location: On-site in Sta. Rosa, Laguna, Philippines

Company

hirify.global operates in the financial services sector, supporting branch banking and transaction operations.

What you will do

• Process teller transactions, including cash and cheque deposits, withdrawals, loan payments, bill payments, and accurate posting in the Core Banking System.
• Perform start-of-day and end-of-day activities, including cash and cheque balancing, vault turnover, and dual-control procedures.
• Process cheque clearing files, validate account balances, track clearing status, and reconcile cleared and bounced cheques.
• Safeguard cash, cheques, and accountable forms while validating transaction authenticity and escalating suspicious or counterfeit items.
• Maintain transaction records, monitor outstanding items, and support issue resolution, UAT/UVT, system enhancements, and business continuity activities.
• Coordinate with branch stakeholders, custodians, partner banks, and supervisors to resolve operational issues and improve processes.

Requirements

• Relevant experience in teller services, cheque clearing, or branch operations within a banking or financial institution.
• Strong understanding of cash handling, transaction processing, cheque clearing, internal controls, risk management, and regulatory requirements.
• Knowledge of BSP, AMLC, PDIC, and BIR requirements, including anti-money laundering controls.
• High accuracy, integrity, attention to detail, and the ability to follow structured processes and delegated authorities.
• Strong organizational, analytical, problem-solving, communication, and interpersonal skills.
• Ability to manage multiple tasks effectively in a fast-paced, customer-facing environment and proactively escalate risks.

Culture & Benefits

• Work in a structured branch operations environment with defined controls and segregation of duties.
• Collaborate with branch managers, team members, custodians, partner banks, and other stakeholders.
• Participate in process improvement, system enhancement, UAT/UVT, and business continuity initiatives.
• Follow documented procedures, record-retention policies, regulatory standards, and the company code of conduct.