Senior Project Manager (TELCO)

TL;DR

Senior Project Manager (TELCO) (Digital Transformation/Telecommunications): Leading cross-functional delivery and governance for large-scale telecommunications programs in the Mexican telco market with an accent on digital self-service products, internal tooling, and customer-facing experiences. Focus on coordinating multiple workstreams, managing executive stakeholders, resolving delivery risks, and ensuring measurable business impact across complex telco environments.

Location: Based in Latin America, preferably Santiago, Chile or Mexico City. Santiago-based employees may work from the Santiago office in a hybrid or remote arrangement; candidates outside Santiago are fully remote. Working hours must align with CT or PT.

Company

hirify.global delivers digital transformation and technology services for international clients.

What you will do

• Lead program governance across multiple digital transformation workstreams, maintaining plans, schedules, RAIDD logs, and performance reports.
• Coordinate design, engineering, QA, and product teams through delivery milestones and technical or organizational challenges.
• Manage client relationships, translate business needs into actionable delivery plans, and communicate with senior stakeholders.
• Identify risks, dependencies, and blockers early, developing resolution plans and escalating issues when needed.
• Establish project management and quality processes to ensure deliverables meet scope, quality, and timeline expectations.
• Apply agile and lean methodologies across digital products, self-service channels, and operational tooling.

Requirements

• 7–10+ years of project or program management experience, including at least 3 years in telecommunications.
• Full professional fluency in Spanish and English is required.
• Experience delivering digital projects in telecommunications, ideally in Mexico or Latin America, including prepaid operators or MVNOs.
• Experience with Jira, Confluence, Google Workspace, Notion, and Smartsheet.
• Strong command of agile and lean delivery methods, digital transformation, business process optimization, or organizational change.
• Excellent communication, facilitation, client management, and multi-workstream coordination skills.

Nice to have

• Telecommunications engineering degree.
• Consulting, agency, or professional services experience.
• PMP, PMI-ACP, Scrum Master, or SAFe certification.

Culture & Benefits

• Work across international client engagements with opportunities to broaden delivery and consulting skills.
• Inclusive and safe working environment.
• Training budgets and mentorship focused on Agentic AI and future-oriented professional skills.
• Generous vacation policy supporting work-life balance.
• Flexible remote, office-based, and hybrid work arrangements.