Customer Service Agent (Banking)

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🇨🇾 Customer Service Agent – Paphos, Cyprus
💰 Salary: €1,500 / month

We are hiring an organized, patient, and professional Customer Service Agent to join a growing team in Paphos! You will work directly with clients, providing ongoing support and guiding them through documentation and banking procedures.

📌 Key Responsibilities:
• Guide clients through document preparation & banking requirements
• Follow up on pending tasks and missing documentation
• Track client progress, records, and status using MS Excel
• Coordinate internally to process cases efficiently

🎯 Requirements:
• Fluent English (written & spoken)
• Excellent communication & interpersonal skills
• Proficient in MS Excel for managing tracking sheets
• Background in customer service, banking, finance, or compliance is a plus

⭐ The Ideal Candidate:
A detail-oriented problem solver who takes ownership, multi-tasks seamlessly, and patiently guides clients step-by-step.

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