Client Support Specialist (Fintech)

TL;DR

Client Support Specialist (Fintech): Processing client transactions and providing financial consultations in-branch with an accent on cash operations and precious metals trading. Focus on optimizing daily workflows through the integration of AI tools and ensuring high-quality service for e-commerce and personal finance clients.

Location: Must be based in Lithuania (In-Branch role)

Salary: €1,300–€1,850 gross/month

Company

hirify.global is a leading Lithuanian e-money institution and fintech hub providing global payment solutions for e-commerce, retail, and personal finance.

What you will do

• Communicate with clients via email and face-to-face in the branch.
• Handle cash, cash register documents, and perform deposit/withdrawal operations.
• Conduct trading operations with precious metals.
• Consult clients on e-commerce and financial services.
• Introduce new company services to existing and potential clients.
• Utilize AI tools to streamline routine daily tasks.

Requirements

• Must be located in Lithuania for in-branch operations.
• Experience in customer service and handling cash transactions.
• Proficiency in Lithuanian, Russian, and English languages.
• Proven experience with AI tools like Claude.
• Strong computer skills and attention to detail.
• Education in finance, accounting, or economics is an advantage.

Culture & Benefits

• Private health insurance after six months.
• Accident and emergency insurance.
• Access to Stebby wellness services after probation.
• Continuous professional development through workshops and training.
• Support for experimenting with AI tools.
• Office perks including fresh snacks and team-building events.