Community Manager (Social Media)

TL;DR

Community Manager (Social Media): Building positive consumer experiences for a functional beverage brand across organic social channels with an accent on community engagement, social publishing, and audience insights. Focus on managing real-time conversations, representing the brand voice across platforms, and turning consumer feedback into actionable input for campaigns and content planning.

Location: Fully remote within the United States, collaborating across time zones with occasional in-person offsites.

Salary: $70,000–$80,000 base salary plus bonus.

Company

hirify.global is a consumer health and beverage company producing fiber-rich, lower-sugar functional soda.

What you will do

• Manage daily engagement across Instagram, TikTok, Facebook, YouTube, Pinterest, LinkedIn, and emerging social platforms.
• Respond to comments and direct messages using established brand voice guidelines and engagement frameworks.
• Schedule and publish approved evergreen, trend-driven, campaign, partnership, and product-launch content using Nectar Social.
• Perform quality checks for captions, links, tags, accessibility, formatting, and publishing timelines.
• Monitor social conversations, sentiment, recurring questions, trends, and emerging concerns, escalating sensitive issues when needed.
• Partner with Consumer Experience, Organic Social, Brand Marketing, Creative, and other stakeholders to improve consumer experiences and inform campaigns.

Requirements

• 1–3 years of experience in community management, social media coordination, customer engagement, or related marketing roles.
• Strong written communication and copywriting skills with the ability to adapt to a brand voice.
• Familiarity with major social media platforms and community management best practices.
• Experience with social media management, publishing, or engagement tools such as Nectar Social, Sprout Social, Dash Hudson, or Sprinklr.
• Strong attention to detail, organization, prioritization, and customer empathy.
• Ability to collaborate cross-functionally and stay current with social media trends, internet culture, and consumer behavior.

Nice to have

• Interest in consumer brands, digital communities, health, wellness, food and beverage, or lifestyle products.

Culture & Benefits

• Fully remote work with intentional collaboration across time zones.
• Cross-functional projects, in-person offsites, and an open communication culture.
• Trust, transparency, thoughtful debate, and feedback-led professional growth.
• Mission-driven environment focused on supporting human health.
• Equal opportunity workplace with reasonable accommodations available during the application process.