Martech Director

Location: On-site in New York, United States

Company

Polymarket is a prediction market platform where users trade on outcomes across politics, economics, sports, culture, and current affairs.

What you will do

• Own the lifecycle martech stack, including configuration, integrations, troubleshooting, and deployment standards across acquisition, retention, and reactivation.
• Build and maintain campaign orchestration logic using data signals and AI-enabled automation where applicable.
• Manage integrations between CRM platforms, martech systems, and upstream data pipelines in partnership with the central data team.
• Maintain CRM data hygiene, segmentation accuracy, documentation, and clear data ownership boundaries.
• Define the martech roadmap, evaluate build-versus-buy decisions, and recommend architecture improvements to growth leadership.
• Set QA processes, deployment governance, and experimentation standards for retention and reactivation programs.

Requirements

• 5+ years of experience in marketing automation, martech, or CRM operations.
• Hands-on ownership of technical martech operations, including platform administration, configuration, and troubleshooting.
• Experience building and maintaining CRM integrations and data pipelines connected to upstream data sources.
• Experience establishing QA standards, testing frameworks, deployment governance, and measurable lifecycle outcomes.
• Strong architectural thinking and experience creating long-term martech roadmaps and build-versus-buy recommendations.
• Ability to work effectively with a central data team while maintaining clear, documented ownership boundaries.

Nice to have

• Experience with AI or programmatic personalization in lifecycle programs, including dynamic content, predictive segmentation, or automated decisioning.

Culture & Benefits

• Competitive salary and equity.
• Unlimited paid time off.
• Full health, vision, and dental coverage.
• 401(k) matching.
• New MacBook Pro, display, and accessories provided.