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5 дней назад

Salesforce Consultant

Формат работы
remote (только Europe)
Тип работы
fulltime
Грейд
middle
Английский
b2
Страна
Serbia/Argentina/Poland +8 еще
Вакансия из списка Hirify.GlobalВакансия из Hirify RU Global, списка компаний с восточно-европейскими корнями
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Описание вакансии

Текст:
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TL;DR
Salesforce Consultant (CRM/Travel): Enhancing Salesforce CRM capabilities for a global travel transformation program with an accent on Service Cloud configuration, requirements analysis, and cross-system integrations. Focus on translating business needs into scalable Salesforce solutions, mapping dependencies across workstreams, and using AI-based tools to improve documentation and workflows.

Location: Available from Belgrade, Cluj-Napoca, Krakow, Larnaca, Lodz, Lublin, Monterrey, Montevideo, Riga, Rosario, Sofia, Varna, Warsaw, or Wroclaw; remote options are available from Argentina, Brazil, Bulgaria, Colombia, and Poland.

Company

hirify.global provides software engineering and consulting services for global clients.

What you will do

  • Gather and analyze CRM requirements, integrations, and data-mapping needs.
  • Design and configure Salesforce-based solutions, including basic demo flows.
  • Translate business requests into functional Salesforce configurations and improvements.
  • Assess enhancement requests and collaborate with product owners on backlog prioritization.
  • Define cross-system dependencies and scope across workstreams.
  • Document processes and configurations and participate in agile planning and refinement.

Requirements

  • At least 3 years of experience with Salesforce in a Consultant or Business Analyst role.
  • Experience configuring and supporting Salesforce Service Cloud.
  • Experience gathering and documenting CRM requirements, integrations, and data mapping.
  • Ability to translate business needs into Salesforce configurations and improvements.
  • Experience working directly with business stakeholders and product owners.
  • Understanding of agile delivery practices, with strong analytical and communication skills.

Nice to have

  • Travel industry experience.
  • Experience using AI-based tools for CRM analysis or documentation.
  • Familiarity with system integrations and data workflows.

Culture & Benefits

  • Vacation according to local employment laws.
  • Health insurance support for employees and their families.
  • 10 days of sick pay without a doctor's note, followed by local statutory provisions.
  • Time off for state holidays according to the official local calendar.
  • Corporate events, a supportive work environment, and technical and everyday workplace support.
  • Coverage for IT certifications and access to courses and learning platforms.

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