5 дней назад
Salesforce Consultant
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Salesforce Consultant (CRM/Travel): Enhancing Salesforce CRM capabilities for a global travel transformation program with an accent on Service Cloud configuration, requirements analysis, and cross-system integrations. Focus on translating business needs into scalable Salesforce solutions, mapping dependencies across workstreams, and using AI-based tools to improve documentation and workflows.
Location: Available from Belgrade, Cluj-Napoca, Krakow, Larnaca, Lodz, Lublin, Monterrey, Montevideo, Riga, Rosario, Sofia, Varna, Warsaw, or Wroclaw; remote options are available from Argentina, Brazil, Bulgaria, Colombia, and Poland.
Company
provides software engineering and consulting services for global clients.
What you will do
- Gather and analyze CRM requirements, integrations, and data-mapping needs.
- Design and configure Salesforce-based solutions, including basic demo flows.
- Translate business requests into functional Salesforce configurations and improvements.
- Assess enhancement requests and collaborate with product owners on backlog prioritization.
- Define cross-system dependencies and scope across workstreams.
- Document processes and configurations and participate in agile planning and refinement.
Requirements
- At least 3 years of experience with Salesforce in a Consultant or Business Analyst role.
- Experience configuring and supporting Salesforce Service Cloud.
- Experience gathering and documenting CRM requirements, integrations, and data mapping.
- Ability to translate business needs into Salesforce configurations and improvements.
- Experience working directly with business stakeholders and product owners.
- Understanding of agile delivery practices, with strong analytical and communication skills.
Nice to have
- Travel industry experience.
- Experience using AI-based tools for CRM analysis or documentation.
- Familiarity with system integrations and data workflows.
Culture & Benefits
- Vacation according to local employment laws.
- Health insurance support for employees and their families.
- 10 days of sick pay without a doctor's note, followed by local statutory provisions.
- Time off for state holidays according to the official local calendar.
- Corporate events, a supportive work environment, and technical and everyday workplace support.
- Coverage for IT certifications and access to courses and learning platforms.
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