Director, Receivables Strategy and Performance (B2B Payments)

Location: Overland Park, Kansas, United States; hybrid work

Company

A global B2B payments and invoicing provider that helps sellers expand into new markets, automate accounts receivable, and offer flexible trade credit through eCommerce and ERP integrations.

What you will do

• Define the receivables performance standard, collections segmentation, treatment strategies, dunning cadences, escalation playbooks, and exposure-management practices across the client portfolio.
• Set and manage DSO, past-due, aging, write-off, forecasting, and portfolio-health performance targets.
• Partner with Credit & Risk to apply portfolio behavior scoring and risk analytics to collections prioritization and escalation standards.
• Define collections tooling, automation, reporting, governance, and process standards that improve scalability and reduce manual work.
• Lead the consolidated Cash Management and Arbitration/Disputes functions, including leadership development and performance oversight.
• Coordinate with CX, Finance, Product, Technology, and peer Center of Excellence leaders while contributing receivables insights to client QBRs.

Requirements

• At least 8 years of progressive leadership experience developing collections or receivables strategy for a multi-client or portfolio business.
• Deep expertise in accounts receivable portfolio management, exposure control, DSO, past-due performance, and write-offs.
• Demonstrated ability to set standards and deliver results through influence without direct authority over executing teams.
• Strong analytical, quantitative, reporting, and process-standardization skills.
• Bachelor’s degree or equivalent work experience.
• B2B payments or transactions experience and exposure to a Center of Excellence or shared-services model are advantageous.

Culture & Benefits

• Supportive, collaborative, and entrepreneurial work environment.
• Competitive salary and generous paid time off.
• Paid parental leave and work-life balance focus.
• Medical, dental, vision, FSA, life, AD&D, and short- and long-term disability coverage.
• 401(k) matching and employee referral program.