Director, Platform SRO

Location: New York, New York, United States

Salary: USD 180,000–210,000 yearly

Company

hirify.global is a media and entertainment company operating news, business, golf, sports, and entertainment brands alongside digital media assets.

What you will do

• Lead high-severity incident response for broadcast channels, live events, and digital media platforms, acting as incident commander when required.
• Triage and troubleshoot media workflows covering playout, live production, contribution and distribution, and OTT delivery.
• Establish incident management processes, escalation models, on-call coordination, communications, and severity classification.
• Drive post-incident reviews, root cause analyses, corrective actions, and improvements to monitoring, alerting, and observability.
• Assess reliability, fault tolerance, disaster recovery, failover readiness, and operational maturity across on-premises, hybrid, and cloud architectures.
• Partner with engineering, broadcast operations, production, vendors, and leadership while mentoring teams on reliability and incident response practices.

Requirements

• Experience supporting media, broadcast, streaming, digital publishing, or other 24x7 customer-facing platforms.
• Experience building or scaling SRE organizations and operational maturity programs.
• Hands-on experience with observability tools such as Datadog, New Relic, Splunk, Grafana, or equivalent platforms.
• Experience with Infrastructure as Code and automation frameworks such as Terraform or CloudFormation.
• Experience leading reliability initiatives across hybrid-cloud and on-premises environments.
• Industry certification such as AWS Solutions Architect, Google Professional Cloud Engineer, Azure Solutions Architect, ITIL, SRE Foundation, or equivalent.

Nice to have

• Experience implementing AI-assisted operational intelligence, event correlation, or automated incident-response capabilities.

Culture & Benefits

• Work focuses on high-pressure, real-time broadcast and live-event environments.
• Benefits may include health insurance, retirement plans, paid time off, and additional compensation.
• Reasonable accommodations are available throughout the application and recruitment process.

Hiring process

• External candidates may be required to attend an in-person interview with a hirify.global Media employee at one of the company’s locations before a hiring decision.