Tier 2 Enterprise Operations Engineer (VMware)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Tier 2 Enterprise Operations Engineer (VMware): Providing Tier 2 troubleshooting and support for virtual infrastructure and physical data center operations with an accent on VMware vSphere and vCenter management. Focus on resolving complex incident management triages, maintaining physical server/network cabling, and optimizing ITSM workflows via ServiceNow.
Location: Lakewood, Colorado. Active Top Secret Clearance Required.
Company
is a federal government contracting subsidiary of the Seneca Nation Group providing mission-critical IT needs to defense and intelligence community customers.
What you will do
- Perform Tier 2 incident management triage, troubleshooting, and resolution for virtual infrastructure using VMware vSphere and vCenter.
- Execute Tier 2 service requests, including the build, decommission, and resource modification of virtual machines.
- Maintain, install, and configure physical data center hardware, including servers, switches, routers, firewalls, and storage systems.
- Monitor IT infrastructure using prescribed tools to ensure comprehensive system state awareness.
- Manage service requests and incidents using ServiceNow and other ITSM tools.
- Collaborate with cross-functional teams to resolve complex technical issues and improve operational procedures.
Requirements
- Active DoD Top Secret Clearance.
- Bachelor's degree in Computer Science or a related field (or equivalent experience).
- 2-4 years of professional experience with VMware vSphere and/or vCenter.
- Proven experience working within enterprise-level IT environments.
- Experience managing enterprise storage solutions.
Culture & Benefits
- Comprehensive healthcare package including medical, dental, vision, life, and disability insurance.
- Retirement savings through a 401K plan.
- Flexible work-life balance and professional development opportunities.
- Health savings (HSA) and flexible spending accounts (FSA).
- Collaborative environment focused on supporting the Seneca Nation.
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