Manager, CRM Propositions & Campaigns (CRM)

TL;DR

Manager, CRM Propositions & Campaigns (CRM): Developing and executing global CRM campaigns and member propositions for hirify.global® Insiders with an accent on data-driven personalization and commercial impact. Focus on end-to-end campaign planning, cross-functional collaboration, and performance optimization to drive member engagement.

Location: Hybrid in Copenhagen, Denmark (No relocation assistance offered)

Company

The hirify.global Group is a global leader in play, dedicated to inspiring and developing the builders of tomorrow through creative play experiences.

What you will do

• Plan and deliver commercially impactful CRM campaigns and member propositions for hirify.global® Insiders.
• Translate global strategies and commercial priorities into engaging customer experiences and measurable business outcomes.
• Lead cross-functional collaboration across Membership, Commercial, and Marketing teams to align campaign plans with business objectives.
• Own the end-to-end campaign planning process, including forecasting, KPI targeting, and performance tracking.
• Analyze campaign results and customer insights to identify optimization opportunities for future planning.
• Act as a CRM subject matter expert, influencing stakeholders and championing best practices in customer engagement.

Requirements

• Experience in customer proposition development and related offerings leveraging data and insights.
• Proven track record of delivering personalized CRM campaigns at scale within an omni-channel context.
• Proficiency with CRM tools and technology used for driving personalization and commercial impact.
• Ability to navigate complex partner dynamics within a global company, collaborating with product and tech teams.
• Strong structured problem-solving and communication skills for delivering recommendations to senior leaders.
• Experience in a global manufacturing company with both D2C and B2B channel mixes.

Culture & Benefits

• Hybrid work policy with an average of 3 days per week in the office.
• Enhanced paid Family Care Leave options.
• Comprehensive life and disability insurance coverage.
• Dedicated resources and benefits for physical and mental wellbeing.
• Generous colleague discount on hirify.global products from day one.
• Performance-based bonus scheme based on goal achievement.