Client Services Intern (Traveltech)

TL;DR

Client Services Intern (Traveltech): Supporting customer care processes and managing client relationships with an accent on issue resolution and data analysis. Focus on organizing customer complaints and improving overall customer satisfaction.

Location: On-site in Hoofddorp

Salary: 500 EUR monthly allowance

Company

hirify.global is a travel-tech company operating in a global environment with a diverse international team.

What you will do

• Organize and manage customer complaints to elevate care processes.
• Build and maintain strong, positive client relationships.
• Collaborate with cross-functional teams to investigate and resolve issues.
• Support reporting, data analysis, and overall process improvements.
• Assist with account management tasks and portal queries.

Requirements

• Availability for 6 months, on-site, 4-5 days per week.
• Excellent communication and multitasking skills.
• Proactive, customer-focused mindset.
• Strong problem-solving and decision-making abilities.
• Eagerness to learn and grow in a fast-paced environment.

Culture & Benefits

• Monthly allowance of 500 EUR plus an NS business card.
• Free access to a brand-new in-house gym.
• International work environment with over 30 nationalities.
• Mentorship from experienced professionals to develop your skills.
• Team perks including healthy lunches, free fresh fruit, coffee/tea, and two free hirify.global rides.