Team Lead – Failure Analysis

Location: Region Eindhoven, Netherlands

Company

Develops technologies for medical imaging, reduced dependence on fossil fuels, and lower exposure to air pollution.

What you will do

• Lead, coach, and support the Failure Analysis Engineering team.
• Ensure timely resolution of customer requests, including root cause analysis, repairs, and upgrades.
• Monitor team KPIs, set objectives, and align performance with company targets.
• Collaborate with Process Engineers and internal stakeholders to improve service processes.
• Manage complex customer escalations, inventory, tools, equipment, and personnel.
• Maintain long-term customer relationships and ensure compliance with safety and quality standards.

Requirements

• Bachelor’s degree in Engineering, Electronics, Industrial Engineering & Management, or a comparable field.
• At least 3 years of experience leading technical teams and managing performance.
• Experience in root cause analysis and failure analysis.
• Strong communication, organisational, interpersonal, problem-solving, and decision-making skills.
• Ability to motivate and develop a diverse team while managing multiple priorities in a fast-paced environment.
• Excellent English communication skills, both written and spoken.

Culture & Benefits

• Personal development and learning plan.
• Career opportunities across diverse functions and projects.
• Young, entrepreneurial, and innovative working environment.
• Company gym access and daily free meals and healthy snacks on-site.
• iPhone, laptop, and required work tools provided.