Demo Engineer (AI)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Demo Engineer (AI): Maintaining, enhancing, and supporting the demo ecosystem for a conversation-centric platform with an accent on demo tenant management, technical assets, and product adoption. Focus on designing high-impact product demos, integrating conversational AI (IVR, IVA), and providing technical foundations for the solutions consulting team.
Location: Must be based in the United States. Remote available, but candidates within 40 miles of Scottsdale, AZ are expected to work onsite four days per week.
Company
is a global leader in AI-powered customer experience and team collaboration platforms.
What you will do
- Design, build, and maintain high-impact product demos across all platforms.
- Customize demos for specific industries such as insurance, banking, and retail.
- Partner with Solution Consultants throughout the sales cycle to validate solutions and conduct technical discoveries.
- Provide technical feedback to Product and Engineering based on demo usage and customer reactions.
- Standardize demo best practices, documentation, and reusable technical assets.
- Train sales teams on how to effectively position and leverage demos.
Requirements
- 1-3 years of experience as a Demo, Sales, or Solutions Engineer, preferably in enterprise software.
- Must be based in the United States.
- 1+ years of experience with CCaaS.
- English: Fluent (C1) required.
- Fundamental knowledge of Python, JSON, HTML, CSS, and JavaScript.
- Comfort working with conversational AI, contact center technologies (IVR, IVA, NLP).
Nice to have
- Experience with voice AI, conversational design, or platforms like Salesforce, HubSpot, Zendesk, or ServiceNow.
- Knowledge of Data Security & Privacy (HIPAA, PCI, GDPR) or outbound outreach regulations (TCPA, TSR, DNC).
- Proficiency in Spanish or French.
- Certifications in data networking, SIP, or Google Dialogflow.
Culture & Benefits
- Comprehensive health, dental, vision, and telemedicine coverage.
- 401(k) with company match and Health Savings Accounts (HSA).
- Flexible Time Off for salaried employees and paid parental bonding leave.
- Ongoing learning and development opportunities for career advancement.
- Forward-thinking, customer-obsessed culture focused on meaningful connections.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →