CTS CoE & Oversight Lead (Client Tax)

TL;DR

CTS CoE & Oversight Lead (Client Tax): Leading a global centre of expertise and oversight function for client tax services with an accent on CRS/FATCA compliance, governance, operational standards, and knowledge development. Focus on translating regulatory requirements into scalable operating models, optimizing end-to-end tax processes, and aligning business, risk, technology, and international stakeholders.

Location: Hybrid position based in TRC, Amsterdam, Netherlands, supporting a global team across countries and hubs.

Company

hirify.global supports ING's global operations, with Financial Crime & Fraud Prevention delivering standardized, controlled, and scalable services across business lines.

What you will do

• Provide client tax product expertise to countries, product lines, and product owners.
• Define business requirements for tax tooling, solutions, operations, and location processes.
• Build and maintain the global CTS community, coordinating alignment calls, progress tracking, issues, and targets.
• Establish governance, standards, reporting frameworks, performance management, and operational insights.
• Translate new regulations and policies into operational practices, control standards, target models, and business requirements.
• Optimize and standardize end-to-end tax processes while coordinating with Reporting Services, the second line of defense, and relevant technology stakeholders.

Requirements

• University or postgraduate degree in a relevant field.
• 10+ years of experience in global financial services, including international operational or expertise functions.
• 5+ years of management experience, preferably in tax.
• Extensive expertise in client tax and regulations, including CRS/FATCA, withholding tax, and reportability decisions.
• Experience designing and operating a global centre of expertise, including community building, knowledge management, and learning paths.
• Fluent English communication is required. Strong stakeholder management, team development, governance, process optimization, and regulated-environment service delivery skills are essential.

Culture & Benefits

• Hybrid working in an informal and innovative environment.
• 25–28 vacation days depending on contract.
• Pension scheme, 13th-month salary, and 8% holiday payment.
• Personal growth opportunities and challenging international work.
• Support for learning, capability development, and work-life balance.

Hiring process

• Submit a CV and motivation letter through the application process.
• Contact the recruiter attached to the advertisement for questions.