Change Manager (Information Technology)

TL;DR

Change Manager (Information Technology): Governing the end-to-end lifecycle of IT changes across global technology departments with an accent on risk-based assessment, ITIL practices, stakeholder alignment, and audit-ready governance. Focus on coordinating high-availability infrastructure changes, improving change reliability, and strengthening operational resilience across distributed teams and time zones.

Location: Remote within the United States, or hybrid in Denver, Colorado with 3 days onsite and 2 flexible days. Travel is required at approximately 10% and may increase over time.

Salary: $130,000–$170,000 base plus bonus.

Company

hirify.global operates data centers across North America, EMEA, and Asia Pacific, providing reliable, efficient, and scalable infrastructure for hyperscalers, cloud providers, and large enterprises.

What you will do

• Lead and continuously improve global IT change management processes and governance.
• Manage change requests from intake and risk assessment through approval, execution, validation, and post-change review.
• Facilitate change advisory discussions, readiness reviews, scheduling reviews, and stakeholder communications.
• Coordinate change execution and dependencies with business teams, regional stakeholders, vendors, and managed service providers.
• Maintain audit-ready records and report change KPIs, risks, failed changes, emergency changes, and improvement opportunities.
• Develop guidance, templates, training, and automation improvements that strengthen service delivery and operational resilience.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, MIS, or a related technical field, or equivalent practical experience.
• 5+ years of experience in enterprise IT operations, infrastructure, networking, cloud, service delivery, service desk, or data center technology, including at least 2 years in change management, ITSM, governance, or operational controls.
• Strong understanding of ITIL or similar service management frameworks.
• Experience with ServiceNow or an equivalent ITSM and change management platform.
• Working knowledge of enterprise infrastructure, networking, cloud platforms, endpoint management, and high-availability environments.
• Strong risk assessment, communication, facilitation, documentation, and stakeholder management skills.

Nice to have

• Experience with operational metrics, KPI reporting, audit support, compliance, automation, and workflow improvement.
• Data center, colocation, mission-critical facilities, or global operations experience.

Culture & Benefits

• Collaborative, transparent, accountable, and service-oriented working environment.
• Medical, dental, and vision coverage, life and disability insurance, paid time off, and employee assistance programs.
• 401(k) program with company match and additional voluntary benefits.
• Training, development opportunities, recognition programs, and above-market total compensation.