Change Manager, Information Technology, Global

Location: Remote in the United States, or hybrid in Denver, Colorado with 3 days onsite and 2 flexible days; 10% travel required

Salary: $130,000–$170,000 base salary plus bonus; compensation may vary by location and experience

Company

hirify.global develops and operates data center infrastructure that powers, cools, protects, and connects hyperscalers, cloud providers, and large enterprises across North America, EMEA, and Asia Pacific.

What you will do

• Lead governance and continuous improvement of global IT change management processes.
• Manage change requests from intake and risk assessment through approval, implementation, validation, and post-change review.
• Coordinate change advisory discussions, readiness reviews, scheduling, stakeholder communications, and dependencies across IT teams, vendors, and MSP partners.
• Maintain complete, accurate, and audit-ready change records, including implementation, rollback, approval, communication, and validation details.
• Monitor change KPIs, failed-change trends, emergency changes, post-change issues, and improvement opportunities.
• Support operational readiness for cloud, network, endpoint, infrastructure, construction-related IT, resiliency, disaster recovery, and business continuity initiatives.

Requirements

• Bachelor’s degree in information technology, computer science, engineering, MIS, or a related technical field, or equivalent practical experience.
• 5+ years of experience in enterprise IT operations, infrastructure, network, cloud, service delivery, service desk, or data center technology, including at least 2 years in change management, ITSM, governance, or operational controls.
• Strong understanding of ITIL or similar service management frameworks, including change, incident, problem, configuration, and service request management.
• Experience with ServiceNow or an equivalent ITSM and change management platform.
• Working knowledge of enterprise infrastructure, networking, cloud platforms, end-user computing, endpoint management, and high-availability environments.
• Strong risk assessment, communication, facilitation, documentation, stakeholder management, and cross-time-zone coordination skills.

Nice to have

• Experience with operational metrics, KPI reporting, audit support, compliance, automation, and workflow improvement.
• Data center, colocation, mission-critical facilities, or global operations experience.

Culture & Benefits

• Medical, dental, vision, life, disability, paid time off, employee assistance, and retirement benefits with a 401(k) company match.
• Training, development, recognition, and additional voluntary benefits.
• Work environment centered on teamwork, transparency, accountability, continuous improvement, and mutual respect.
• Above-market total compensation and support for reasonable workplace accommodations.