Operations & Project Management Associate (Consulting)

TL;DR

Operations & Project Management Associate (Consulting): Managing operational follow-through and project coordination for a US-based fractional consulting firm with an accent on action item tracking, billing cycles, and administrative execution. Focus on optimizing partner productivity, building lightweight SOPs, and ensuring seamless client communication.

Location: Remote from LATAM or the Philippines. Work schedule must align with MST (8:00 AM – 5:00 PM).

Company

hirify.global connects top-tier global candidates with high-growth startups in the US and EU.

What you will do

• Review client call recordings to capture and structure action items in Asana with clear ownership and deadlines.
• Route tasks to the correct team members and track them through to completion.
• Own the end-to-end internal billing and client payment tracking cycle, including hour reconciliation.
• Manage recurring administration such as email triage, calendar management, and travel coordination.
• Draft client-facing written communications in the partner's voice and build lightweight SOPs for recurring tasks.
• Execute standard reporting and tracking using Microsoft Excel and Word.

Requirements

• 3-7 years of experience in operations, project management, or founder support, with direct exposure to US-based partners.
• Proven end-to-end ownership of recurring workflows (e.g., billing cycles, SOP builds).
• Hands-on experience with Asana or comparable PM tools (ClickUp, Monday, Trello).
• Professional experience using ChatGPT or Claude for drafting, review, or problem-solving.
• English: C1+ level required for direct client communication via video and phone.
• Must be based in Latin America or the Philippines.

Nice to have

• Experience in consumer packaged goods (CPG), consumer goods, or retail environments.
• Advanced Excel skills for modeling, dashboards, and reporting.
• Experience with AI agent workflows or light coding inside AI tools.
• Familiarity with Clockify or similar time-tracking/billing tools.

Culture & Benefits

• Fully remote work arrangement.
• Competitive salary based on experience and skills.
• Generous PTO in accordance with company policy.
• HMO health coverage for full-time employees based in the Philippines.
• Direct mentorship from international industry experts and global networking opportunities.

Hiring process

• Application and initial screening.
• Skills assessment and Topgrading interview.
• Client interview followed by a job offer and onboarding.