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2 месяца назад

Customer Support Engineer (Adtech)

Формат работы
remote (только Europe)/hybrid
Тип работы
fulltime
Грейд
junior
Английский
b1
Страна
Ukraine/Poland
Вакансия из списка Hirify.GlobalВакансия из Hirify Global, списка международных tech-компаний
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Описание вакансии

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TL;DR
Customer Support Engineer (Adtech): Providing high-level technical support for a native advertising platform with an accent on troubleshooting integrations and database queries. Focus on debugging product issues, executing SQL queries, and designing widgets.

Location: Remote in Ukraine or Poland, including Kyiv, Warsaw, and Krakow

Company

hirify.global operates a global native advertising platform that connects brands and publishers through privacy-first targeting technology.

What you will do

  • Provide technical support through chat and email.
  • Investigate and resolve issues related to different products.
  • Debug and troubleshoot integrations.
  • Prepare and run database queries.
  • Work on widgets design.

Requirements

  • Experience with Linux shell.
  • Knowledge of MySQL.
  • Experience with bug tracking systems such as YouTrack or Jira.
  • Knowledge of HTML5, CSS3, JavaScript, and REST API.
  • Intermediate-plus English and native Ukrainian.

Nice to have

  • Knowledge of any programming language.

Culture & Benefits

  • Remote work arrangement.
  • Opportunity to join the Support team of a global native advertising platform.
  • Work with privacy-first advertising technology serving brands and publishers.

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