Onboarding Specialist (EOR)

TL;DR

Onboarding Specialist (EOR): Managing the full technical and operational setup for international hires with an accent on employment agreements, statutory policy alignment, and local compliance. Focus on optimizing the onboarding journey, automating workflows, and guiding customers through country-specific EOR nuances.

Location: Mexico City, Mexico (Hybrid)

Company

hirify.global helps businesses scale globally by solving complex HR and compliance issues through a data-driven platform.

What you will do

• Own the full technical and operational setup for international hires, ensuring 100% Day 1 compliance.
• Recommend supplemental services such as IT provisioning and background checks during implementation.
• Lead initiatives to improve the customer and employee journey and drive efficiency in onboarding.
• Partner cross-functionally with Sales, Legal, Customer Success, and Product to resolve gaps.
• Drive process innovation and automation to optimize operational workflows.
• Act as a global EOR expert, guiding admins through country-specific nuances and market expansions.

Requirements

• Minimum 5+ years in onboarding or implementation.
• 1–2 years of specific experience in the EOR industry or international hiring is a plus.
• Technically proficient problem-solver with strong consultative communication skills.
• Ability to manage multiple high-priority projects in a fast-paced environment.
• Experience with JIRA, Zendesk, Salesforce, and Notion is a plus.

Culture & Benefits

• Welcoming and casual work environment.
• Comprehensive wellness program offerings and great benefits.
• Regular company retreats to foster team bonding.
• Opportunity to learn from leaders in the startup community.
• Supportive, entrepreneurial culture focused on ownership and growth.