Working Student (Werkstudent) (IT)

TL;DR

Working Student (IT Operations): Supporting internal IT operations and hardware management for a global AI company with an accent on IT service management and workplace technology. Focus on configuring IT hardware, managing assets via Jira, and supporting employees with AI-powered tools.

Location: On-site in Cologne, Germany

Company

DeepL is a global AI product and research company focused on building secure, intelligent language AI solutions for millions of users and businesses.

What you will do

• Prepare, configure, and manage IT hardware for employees.
• Maintain accurate IT asset records and update internal systems to reflect hardware changes.
• Support employees with IT requests and incidents via Jira Service Management and the Atlassian suite.
• Assist with onboarding and offboarding activities, ensuring equipment is tracked correctly.
• Gain hands-on experience with Google Workspace, Zoom, and Claude AI.
• Provide general administrative and ad hoc support to the IT team.

Requirements

• Current enrollment in a Bachelor's or Master's degree in Computer Science, IT, or a related discipline.
• Basic technical knowledge of computer hardware, operating systems, and troubleshooting.
• Good level of English written and verbal communication.
• Proactive mindset, strong attention to detail, and ability to manage multiple tasks.
• Must be based in or able to work on-site in Cologne.

Culture & Benefits

• Virtual Shares giving employees a stake in the company's future growth.
• 30 days of annual leave and access to mental health resources.
• Monthly "Hack Fridays" for exploring passionate personal projects.
• Diverse, international environment with team members from over 90 nationalities.
• Regular in-person team events and mentorship from experienced IT professionals.