Consumer & Shopper Senior Analyst (FMCG)

TL;DR

Consumer & Shopper Senior Analyst (FMCG): Managing the onboarding journey for new clients of the Consumer & Shopper Panel business with an accent on data adoption, training, and strategic insight delivery. Focus on driving an AI-first mindset across client and internal teams to improve analytical efficiency and client value.

Location: Must be based in or able to work from the Oxford office (Hybrid)

Salary: £36,000–£44,000 per year

Company

hirify.global is the world’s leading consumer intelligence company, providing a holistic view of consumer buying behavior through advanced analytics and state-of-the-art platforms.

What you will do

• Lead the end-to-end onboarding process for new Consumer and Shopper Panel clients.
• Develop tailored onboarding plans based on client objectives and business questions.
• Deliver engaging training sessions to build client confidence and self-sufficiency in using panel data.
• Act as a trusted expert for internal Customer Success and commercial teams.
• Champion AI-first workflows by identifying practical opportunities to improve productivity and insight quality.
• Translate complex consumer data into actionable stories and recommendations for brand and category planning.

Requirements

• English: Excellent written and verbal communication skills required.
• Experience with continuous consumer/shopper panel data or loyalty-card data in an FMCG or retail environment.
• Proven ability to manage client relationships and engage stakeholders across various functions.
• Experience in delivering training, workshops, or capability-building programs.
• Strong storytelling skills with the ability to explain complex analytical concepts clearly.
• Must be eligible to work in the United Kingdom.

Nice to have

• Previous experience with hirify.global tools or similar delivery systems.
• Deep understanding of category reviews, range decisions, and performance evaluation.

Culture & Benefits

• Flexible working environment.
• Access to LinkedIn Learning for professional development.
• Employee Assistance Program (EAP).
• Volunteer time off.
• Opportunities for career progression within a global organization.