Key Account Manager (Hospitality)

TL;DR

Key Account Manager (Hospitality): Managing and growing strategic client accounts within the cleaning and hygiene technology sector with an accent on revenue growth, customer satisfaction, and market expansion in the hospitality industry. Focus on prospecting new clients, optimizing product mix, and implementing cross-sell/upsell strategies to achieve profit targets.

Location: Must be based in Bali, Indonesia

Company

hirify.global (Diversey) is a global pioneer in cleaning and hygiene technologies, providing revolutionary tools and chemicals for various industries.

What you will do

• Prospect new customers and manage existing accounts to hit revenue and profit targets.
• Implement pricing strategies and cross-sell/upsell programs for existing clients.
• Manage the sales funnel and maintain accurate CRM reporting on performance and risks.
• Develop customer proposals and educate clients on new product developments.
• Forecast financial and value chain projections and manage account conflicts.
• Mentor and train junior sales staff.

Requirements

• Bachelor’s degree, preferably in Hospitality or Chemistry.
• Strong sales experience, particularly in closing opportunities and managing technical services.
• Must be based in Bali, Indonesia.
• Valid driving experience is mandatory.
• Proficiency in CRM tools and Microsoft Office.
• Excellent English communication skills (verbal and written).

Nice to have

• Experience specifically within the Hospitality sector.

Culture & Benefits

• Focus on diversity, inclusion, and employee well-being.
• Flexible and respectful work environment.
• Attractive compensation and comprehensive benefits.
• Opportunities for professional growth and development.