Director Of Partner Success (EdTech)

TL;DR

Director of Partner Success (EdTech): Managing a portfolio of higher education partners to drive student enrollment, persistence, and institutional growth with an accent on strategic account management and relationship building. Focus on delivering customized solutions, analyzing performance metrics, and collaborating across internal teams to ensure partner satisfaction and successful student outcomes.

Location: Must be based in one of the following US states: AL, AZ, CA, FL, GA, IL, MA, MI, MO, NC, NH, NY, OH, OR, PA, SC, TN, TX, WA, or WI.

Compensation: $105,000 base salary + $32,500 OTE commission + 10% performance bonus.

Company

hirify.global is a technology-enabled service provider dedicated to helping colleges and universities re-enroll students and support them through to graduation.

What you will do

• Develop trusted advisor relationships with higher education partners to identify needs and ensure high client satisfaction.
• Lead new partner and program onboarding by coordinating with internal experts and external vendors.
• Exceed revenue objectives by meeting goals for student enrollment, persistence, and client renewals.
• Measure, evaluate, and report on progress against key performance indicators, recommending strategic improvements.
• Remove barriers for adult learners by soliciting feedback and monitoring the student experience.
• Design and streamline account management processes to enable organizational scalability.

Requirements

• 5 to 8 years of experience in account management within the ed tech or learning technology field.
• Must be based in one of the specified US states (AL, AZ, CA, FL, GA, IL, MA, MI, MO, NC, NH, NY, OH, OR, PA, SC, TN, TX, WA, WI).
• Proven experience delivering client-focused solutions and managing executive-level relationships.
• Strong analytical skills with experience in performance metrics, spreadsheets, and charts.
• Proficiency with Salesforce, MS Office, and Google Apps.
• Bachelor’s degree required and ability to travel approximately 20% of the time.

Culture & Benefits

• Comprehensive medical, dental, and vision insurance with 100% premium coverage for employees.
• 401(k) plan and generous HSA/FSA contributions.
• Flexible time off, 16 paid holidays, and dedicated sick time.
• Paid parental leave and company wellness days.
• Supportive, diverse, and highly collaborative distributed team environment.
• Additional perks including pet insurance discounts and free Headspace subscription.