Senior Support Network Engineer (ISP/Wireless)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Senior Support Network Engineer (ISP/Wireless): Supporting and maintaining ISP and fixed wireless network infrastructure with an accent on B2B customer support and high network availability. Focus on configuring MikroTik and Cisco equipment, implementing OSPF/BGP routing, and troubleshooting PTP/PTMP wireless links.
Location: Remote (Must be based in Costa Rica, Colombia, Mexico, Argentina, or Brazil). Working hours: U.S. Business Hours
Company
is a recruiting firm hiring on behalf of a client specializing in ISP and fixed wireless network infrastructure.
What you will do
- Provide technical support to U.S.-based B2B customers to resolve complex connectivity issues.
- Configure, manage, and troubleshoot MikroTik and Cisco routers and switches across core and edge ISP networks.
- Plan, deploy, and troubleshoot Fixed Wireless Access (FWA) infrastructure, including PTP and PTMP wireless links.
- Implement and maintain dynamic routing protocols, specifically OSPF and BGP.
- Monitor network performance and diagnose outages to ensure maximum system availability.
- Work with various wireless platforms such as Cambium, Ubiquiti, Aviat, Siklu, and Starlink.
Requirements
- Flawless written and verbal English communication skills.
- Must be based in Costa Rica, Colombia, Mexico, Argentina, or Brazil.
- Hands-on experience with fixed wireless/WISP technologies (Starlink, Cambium, Ubiquiti, etc.).
- Strong expertise in configuring and troubleshooting MikroTik and Cisco networking equipment.
- Proven experience implementing and supporting OSPF and BGP routing protocols.
- Previous experience in customer-facing technical support roles.
Nice to have
- Experience with cloud networking in AWS, Azure, or GCP.
- ITSM experience, preferably with Salesforce.
- Knowledge of 4G/5G networking and Peplink SD-WAN.
- Network certifications such as CCNA or Network+.
Hiring process
- Application review followed by a 3–5 minute Spark Hire intro video.
- Technical interview.
- Client interview.
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