Seller Sales Specialist (Automotive)

TL;DR

Seller Sales Specialist (Automotive): Guiding customers through an online used car marketplace to ensure a smooth selling experience with an accent on rapport building and AI-powered tool utilization. Focus on solving customer problems, managing CRM data, and optimizing the car selling journey.

Location: On-site in Brighton, UK

Company

hirify.global is the UK’s fastest-growing used car marketplace connecting private sellers with verified dealers via a technology-led platform.

What you will do

• Guide customers through the cutting-edge online platform to facilitate car sales.
• Build genuine connections and trust with car sellers and dealers.
• Solve customer problems using initiative and creative thinking.
• Master CRM systems to ensure high data accuracy and efficiency.
• Advocate for the customer to continuously improve their experience.

Requirements

• Location: Must be based in or able to work on-site in Brighton, UK.
• Proven ability to build rapport and a genuine enjoyment of helping people.
• Strong communication skills across phone, email, and chat channels.
• High attention to detail and a commitment to quality work.
• Ability to learn new systems quickly and solve problems effectively.
• Capacity to thrive in a collaborative, scale-up environment.

Culture & Benefits

• Equity scheme allowing employees to share in company success.
• Sea-front office equipped with free snacks and bi-weekly massages.
• Private medical insurance via BUPA, life assurance, and 24/7 Employee Assistance Programme.
• 5% pension contribution and EV leasing scheme.
• 25 days holiday and enhanced family leave (e.g., 26 weeks full pay for maternity/adoption).
• Cycle to work and nursery salary sacrifice schemes.

Hiring process

• Initial 30-minute casual introductory call to discuss experience.
• 60-minute onsite interview including a skills-based assessment and role-playing exercise.