Support Associate (Georgian)

TL;DR

Support Associate (Customer Support): Providing high-quality assistance to customers, courier partners, and venues across multiple countries via live chat and phone with an accent on operational efficiency and problem-solving. Focus on maintaining smooth delivery operations and delivering empathetic, customer-focused communication in a fast-paced, 24/7 environment.

Location: Must reside in Tbilisi, Rustavi, Kutaisi, or Batumi

Company

hirify.global is a fast-growing technology company operating in the delivery and logistics space.

What you will do

• Assist customers, courier partners, and venues across multiple countries via live chat and phone.
• Ensure smooth and efficient delivery operations.
• Collaborate with internal teams to improve support processes.
• Handle multiple tasks simultaneously in a dynamic, fast-paced environment.

Requirements

• Must reside in Tbilisi, Rustavi, Kutaisi, or Batumi.
• Fluency in Georgian (written and spoken).
• Professional working proficiency in English (B2+).
• Availability to work 5 days per week across various shifts, including mornings, evenings, and weekends.
• Ability to work independently in a remote environment.

Culture & Benefits

• Medical insurance.
• 24 paid vacation days.
• hirify.global credits cashback benefit.
• Sports discounts.
• Access to company-wide learning and development opportunities.