Business Operations Analyst (Vendor Management)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Business Operations Analyst (Vendor Management): Providing operational and system support for the Beeline VMS to manage the contingent workforce in North America with an accent on reporting, data analysis, and process documentation. Focus on optimizing VMS workflows, implementing automation via Power BI and Power Automate, and ensuring compliance with supplier governance.
Location: Supporting the North America program; interfacing enterprise-wide.
Company
A global insurance provider with 53,000 employees worldwide, helping individuals and businesses manage risk.
What you will do
- Manage Beeline VMS operations, including ticket intake via Jira, issue tracking, and defect documentation.
- Develop and maintain recurring and ad hoc reports to support workforce governance and compliance monitoring.
- Analyze contingent workforce data to identify trends and opportunities for process improvement.
- Document standard operating procedures (SOPs), job aids, and training materials.
- Coordinate requirements gathering and user acceptance testing (UAT) for system enhancements.
- Leverage APIs, Power Automate, and Power BI to automate workflows and create stakeholder dashboards.
Requirements
- Bachelor’s Degree with 3+ years of experience OR High School Diploma with 5+ years of experience in Business Analysis, Operations, or Vendor Management.
- Proven experience supporting operational processes and system-related business support.
- Strong data analysis, critical thinking, and problem-solving skills.
- Ability to communicate clearly across different teams and time zones.
Nice to have
- Experience with Vendor Management Systems (VMS) and procurement operations.
- Proficiency with Jira for ticket prioritization and tracking.
- Experience building dashboards in Power BI.
- Knowledge of change management and process management.
- Ability to implement AI-enabled solutions for operational efficiency.
Culture & Benefits
- Challenging and inspiring work environment within a world-class team.
- Commitment to equal opportunity employment regardless of race, religion, gender, or disability.
- Support for professional growth and reaching full potential.
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