Technical Writer (AI)

TL;DR

Technical Writer (AI): Creating and maintaining knowledge base articles for a cybersecurity SaaS platform with an accent on documenting complex AI-driven features. Focus on collaborating with subject-matter experts to produce clear, accurate user guides and managing documentation improvement projects.

Location: Must be based in the US (Remote)

Salary: €62,400

Company

hirify.global is a mission-driven AI company providing a real-time intelligence platform that uncovers critical events and emerging threats for global organizations.

What you will do

• Write, publish, and update knowledge base articles for a cybersecurity SaaS platform.
• Test and document new platform features.
• Collaborate with a small team to prioritize tasks and set achievable goals.
• Work closely with subject-matter experts across multiple disciplines to resolve questions and provide solutions.
• Shape and execute strategy for long-term documentation improvement projects.

Requirements

• Must be based in the US
• Bachelor’s degree or equivalent experience in a related field (English, writing, communications, etc.).
• 1–2 years of professional experience as a technical writer, preferably in the technology industry.
• Excellent command of oral and written English.
• Proficiency with documentation, image editing, and web publishing tools.
• Strong attention to detail and ability to learn complex systems quickly.

Culture & Benefits

• Flexible work arrangements.
• Competitive benefits package including generous PTO and sick leave.
• Opportunities for professional development and manager development programming.
• Supportive environment with robust employee resource groups (ERGs).
• Mission-driven culture focused on social good and positive change.