M365 Specialist (Microsoft 365)

Location: Warsaw, Poland; on-site. A valid working visa for Poland is required.

Company

hirify.global is a global provider of software and cloud solutions operating in more than 70 countries with over 12,000 professionals.

What you will do

• Support Microsoft 365 services, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Entra ID.
• Investigate and resolve technical incidents and service requests while maintaining a strong user experience.
• Support user onboarding, account administration, licensing, and access management.
• Collaborate with technical colleagues to troubleshoot complex issues and implement service improvements.
• Contribute to knowledge sharing, documentation, and operational best practices.
• Participate in Microsoft 365 projects, migrations, and ongoing service enhancement activities.

Requirements

• Familiarity with Microsoft 365 technologies such as Teams, Exchange Online, SharePoint Online, OneDrive, or Entra ID.
• Experience supporting users in an IT support, service desk, infrastructure, or cloud environment.
• Understanding of user administration, authentication, permissions, and troubleshooting.
• Fluent or professional Polish and English, written and verbal.
• Strong communication skills, customer focus, curiosity, and an organized approach to problem solving.

Nice to have

• Microsoft certifications such as MS-900 or AZ-900, or related Microsoft learning achievements.

Culture & Benefits

• Mentor support during the start of employment.
• Training and development opportunities covered by the company.
• Flexible work practices alongside visits to the local office for team collaboration.
• Recognition through the President’s Club program.
• Global collaboration, knowledge sharing, and a continuous learning environment.