ICT Administrator (Network/Cloud)

TL;DR

ICT Administrator (Network/Cloud): Managing and resolving operational network tasks and incidents within a 2nd and 3rd level support environment with an accent on LAN/WLAN stability and service delivery. Focus on maintaining high-quality service KPIs, coordinating complex changes, and ensuring uninterrupted operations for international customers.

Location: Must be based in Slovakia (Remote/Hybrid options available within the country).

Salary: From €1,150/month gross (negotiable based on experience).

Компания

A major provider of innovative information and communication technology services and a key employer in the Košice region.

Что делать

• Monitor, execute, and resolve operational tasks, incidents, and change requests.
• Ensure uninterrupted service delivery in line with defined KPIs and internal processes.
• Act as a technical lead and Single Point of Contact for specific customers or technologies.
• Coordinate internal technical support and vendor maintenance activities.
• Create and maintain technical documentation and train team members.
• Participate in on-call duties to troubleshoot incidents within defined expertise.

Требования

• Must be based in Slovakia due to taxation regulations.
• English: B2 level required.
• German: B1 level required.
• Minimum 2 years of experience in ICT Application Operation & Management.
• Expertise in Windows and Linux environments.
• Analytical thinking and effective communication skills.

Хорошо, если есть

• Experience with recording solutions like NICE.
• Experience with Session Border Controllers.

Культура и преимущества

• Extensive work-life balance portfolio with over 25 different benefits.
• Focus on professional learning and development.
• Support for physical and mental well-being.
• Positive work environment with a focus on career growth and individual lifestyle.