Partner Operations Manager (AdTech)

TL;DR

Partner Operations Manager (AdTech): Managing operational programs and strategic platform partnerships to ensure scalability and cross-functional alignment with an accent on program management and process optimization. Focus on solving technical escalations, building data-driven dashboards, and coordinating cross-functional execution.

Location: New York, New York, United States

Salary: $110,000–$140,000 per year

Company

Smartly is an AI-powered advertising technology company transforming ad experiences for brands through a comprehensive platform integrating media, creative, and intelligence.

What you will do

• Own and maintain critical operational trackers for partner initiatives, product build milestones, and marketing events.
• Serve as the operational connective tissue between Partnerships, Product, Engineering, Customer Success, and Marketing.
• Manage the intake, prioritization, and coordination of partner-related bugs and technical escalations.
• Perform operational analysis and build visibility dashboards using Excel, Google Sheets, and Looker.
• Continuously identify and develop scalable operational processes to improve cross-functional collaboration.

Requirements

• 3–5+ years of experience in Partner Operations, Business Operations, or Program Management within a SaaS or technology company.
• Strong proficiency in Excel or Google Sheets, including pivot tables, formulas, and data analysis.
• Experience building and maintaining dashboards in Looker or similar BI tools.
• Proven ability to coordinate cross-functional teams and drive accountability across multiple stakeholders.
• Experience managing technical bugs, customer escalations, or operational support processes.
• Must be based in New York, NY, United States.

Nice to have

• Experience working with advertising technology (AdTech), marketing technology (MarTech), APIs, or platform partnerships.

Culture & Benefits

• Five weeks paid time off (PTO), 11 company paid holidays, and unlimited sick days.
• Generous healthcare packages and mental health benefits.
• 401(k) with company matching and equity grants for all employees.
• Monthly wellness benefit and learning reimbursement opportunities.
• Volunteer time off days and company donation matching.