Event Workforce Manager (Retail)

TL;DR

Event Workforce Manager (Retail): Leading event workforce planning and operations for freelancers and internal staff at F1 races globally with an accent on agency partnerships and staffing matrices. Focus on coordinating global staff deployment, managing budgeting and accreditation, and optimizing workforce management tools like Rosterfy.

Location: London, UK

Company

A global retail partner for iconic brands like Formula 1, PUMA, and Levi's, specializing in product design, logistics, and event retail operations.

What you will do

• Create and manage workforce planning matrices for global F1 races to ensure regional compliancy.
• Manage partnerships with external event staffing agencies to control budgets and guarantee quality hiring.
• Coordinate staff schedules, travel, VISA requirements, and site access including parking and accreditation.
• Develop and optimize the workforce planning tool (Rosterfy) and manage procurement via Medius.
• Oversee onsite staff deployment, check-ins, and distribution of welfare items.
• Manage race staffing budgets and forecast headcount needs while mitigating operational risks.

Requirements

• 4+ years of experience in events, workforce, people operations, or project management.
• Proven track record of developing systems and policies in high-volume workforce environments.
• Experience in relationship management within fast-paced settings and ability to work across different cultures.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Strong organizational and planning skills.

Nice to have

• Valid driving license and comfort driving internationally.
• Experience with Workforce Management Systems (e.g., Rosterfy).
• Experience with payment/procurement tools and large-scale accreditation systems.

Culture & Benefits

• 25 days paid vacation plus national holidays.
• UK standard pension plan (8% total contribution).
• Business mobile phone and bonus plan.
• Access to Puma Village, PUMA staff benefits, and Classpass.
• Employee discounts on products and budget for educational materials.